Camel riding cancellation policy:
- 24+ hours notice: Full refund
- 12-24 hours notice: 50% charge may apply
- Less than 12 hours: No refund
- No-show: No refund
Rescheduling:
- Free rescheduling with 24+ hours notice
- Subject to availability
Weather cancellations (by us):
- Full refund OR free rescheduling (your choice)
- We only cancel in extreme conditions (sandstorms, heavy rain)
Refunds processed within 5-7 business days. Contact our support team for any changes!