What is the cancellation policy for Lotus Royale Cruise?

Lotus Royale Cruise cancellation policy:

• 24+ hours notice: Full refund
• 12-24 hours notice: 50% charge may apply
• Less than 12 hours/No-show: No refund

Rescheduling:

• Free rescheduling with 24+ hours notice
• Subject to availability on new date

Special Occasion Packages:

• 48 hours notice required for full refund (due to cake/decoration arrangements)

Refunds are processed within 5-7 business days to your original payment method. Contact our support team for any changes.